To your order had been attached a revocation, replacement and guarantee form.
In order to process your return as fast as possible, please complete the according form and attach it to you return.

Cost for returns from countries others than Germany can not be covered. Thank you for your understanding.

As well you may download these forms for printing.

		Revocation		Replacement		Guarantee
for Customers from Germany:		Revocation.pdf		Replacement.pdf		Guarantee.pdf
for Customers from Europe:		Revocation.pdf		Replacement.pdf		Guarantee.pdf

Revocation

As consumer you are granted a revocation right according to the German Civil Code (BGB). You may revoke the contract without reasons within two weeks in textual form (for example by letter, fax or eMail) or - if you have received the goods before the end of the revocation rights period - by sending back the delivered goods. The period for the revocation right does not begin earlier than to the receipt of this revocation instruction in textual form, not earlier than the receipt of the goods by the recipient (in the case of repeating deliveries not before the receipt of the first partial-delivery), and not earlier than the fulfilment of our information duties as to § 312c Sec.2 BGB in connection with § 1 Sec.1, 2 and 4 BGB-InfoV and our duties as to § 312e Sec.1 1.Sentence in connection to § 3 BGB-InfoV.. Punctual dispatch suffices to comply with the time limit. The revocation shall be made to:

bubble.kid berlin
Rosa-Luxemburg-Str. 7
10178 Berlin
Germany

eMail: shop@bubblekid.de
Fax: +49 (0)30 94 40 42 53

Consequences of revocation

In the event of an effective revocation, the consideration received by both parties shall be restituted/refunded and any benefits received (e.g. interest) shall be returned. If Customer cannot restitute the performance received, either totally or partly or only in a deteriorated condition, it shall, if applicable, be obliged to render compensation to us. In provision of objects, this shall not apply if the deterioration of the object is exclusively to be put down to an examination by Customer such as it would have been possible in a normal shop. Despite of this, You can avoid the obligation to pay compensation for deterioration caused by being used as intended, by not putting the object into use like an owner and omitting everything that impairs its value.
Goods, capable of sending by parcel shall be returned at our risk. You shall bear the costs of return if the supplied goods correspond to what has been ordered and the price of the goods to be returned does not exceed an amount of 40 Euro or in the event of a higher price, if Customer has not yet paid the consideration or a contractually agreed part payment at the time of the revocation. Otherwise, returns shall be free of charge for You.
Objects not capable of dispatch by parcel shall be collected from Customer. Obligations for payment are to be fulfilled not later than within a 30 days period. The period shall begin for you with sending the revocation or the goods, for us with the receipt of revocation or the goods.

(End of revocation instruction)